Terms of Service
Last Updated: February 15, 2026
Welcome to Palm Casual. These Terms of Service govern your use of the palmcasual.com website and your purchase of products from Palm Casual. By accessing or using our website, you agree to be bound by these terms.
Agreement to Terms
By using palmcasual.com, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you do not agree to these terms, please do not use our website or services.
Use of Website
You may use palmcasual.com to browse our product catalog, locate showroom information, and make purchases. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Prohibited activities include transmitting unlawful or harmful content, interfering with site functionality, or attempting unauthorized access to our systems.
Product Information & Pricing
Palm Casual has been manufacturing quality outdoor furniture since 1979, offering factory-direct pricing on wicker, cast aluminum, aluminum, poly lumber, and PVC pipe patio furniture. While we strive to ensure all product information and pricing on our website is accurate, errors may occur. We reserve the right to correct any errors and to update product information at any time without prior notice.
Product availability, styles, colors, and pricing may vary by showroom location. We recommend contacting your local Palm Casual showroom to confirm current inventory and pricing before visiting. Factory-direct pricing applies to in-stock items and may be subject to change.
Intellectual Property
All content on palmcasual.com, including text, graphics, logos, images, product designs, and software, is the property of Palm Casual or its licensors and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
Limitation of Liability
Palm Casual and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the website or any products purchased through Palm Casual. In no event shall our total liability to you exceed the amount you paid for the product giving rise to the claim.
We make no warranties or representations about the accuracy or completeness of the website’s content and assume no liability for any errors or omissions. Product colors may appear differently on your screen than in person.
Returns & Warranty
Palm Casual stands behind the quality of our factory-manufactured furniture. Warranty terms vary by product and manufacturer. For information regarding returns, exchanges, warranties, or product service, please contact the showroom where you made your purchase or your nearest Palm Casual location.
Return and exchange policies are determined by individual showroom locations. Please retain your receipt and contact your local showroom for assistance.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these terms shall be filed exclusively in the state or federal courts located in Orange County, Florida, and you consent to the jurisdiction of such courts.
Changes to Terms
Palm Casual reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of palmcasual.com after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
Contact Information
If you have questions about these Terms of Service, please contact us through our website at palmcasual.com/contact-us/ or visit any of our 16+ showroom locations across Florida, South Carolina, North Carolina, and Georgia.
Thank you for choosing Palm Casual for your outdoor furniture needs.